Last updated: 04.08.2026
1. Introduction
These terms govern your use of the Military Space Systems website and all purchases made from us.
By placing an order or using our website, you agree to these terms. Please read them carefully before making a purchase.
We operate in accordance with UK consumer law, including the Consumer Contracts Regulations and the Consumer Rights Act.
2. Shipping Policy
Last updated: 04.08.2026
Processing Times
Products are shipped according to availability:
Ready-to-Ship Products
Normally dispatched within:
- 3 working days
Made-to-Order Products
Production times vary depending on complexity.
Estimated production time:
- 7 to 14 working days
Delivery Services
We use trusted courier providers.
Examples:
- Royal Mail
- Parcelforce
- DPD
- DHL
- UPS
Delivery times are estimates and are not guaranteed.
Tracking
Where available, tracking information will be provided by email after dispatch.
Lost or Delayed Parcels
If your parcel does not arrive:
- Contact us after the expected delivery date.
- We will investigate with the courier.
Incorrect Delivery Address
Customers are responsible for providing accurate delivery details.
Additional charges may apply for re-delivery.
International Deliveries
International customers are responsible for:
- Customs charges
- Import taxes
- Local fees
3. Returns & Refund Policy
Last updated: 04.08.2026
Cancellation Rights
Under UK Consumer Contracts Regulations, customers normally have 14 days from receiving goods to request cancellation.
Return Conditions
Returned items must be:
- Unused
- Complete
- In original packaging
- Suitable for resale
Non-Returnable Items
The following cannot normally be returned:
- Custom-painted models
- Personalised products
- Modified items
- Assembled models
- Products damaged by customer handling
Refund Process
Approved refunds will be issued within 14 days after receiving returned goods or proof of return.
Refunds will normally be made using the original payment method.
4. Replica Products Disclaimer
Important Information Regarding Replica and Collectible Products
Products sold by Military Space Systems are collectible models, replicas, and display items.
They are intended for:
- Collectors
- Hobbyists
- Educational displays
- Museums and exhibitions
Not Genuine Equipment
Unless specifically stated:
- Products are not original military equipment.
- Products are not aerospace-certified components.
- Products are not operational equipment.
- Products have no connection with defence or aerospace manufacturers.
Military-Inspired Models
Some products may represent:
- Historical military vehicles
- Aircraft
- Space systems
- Defence-related subjects
They are sold strictly as scale models and collectibles.
Safety Notice
Some products contain:
- Small parts
- Sharp edges
- Fragile components
They are not suitable for children unless specifically marked otherwise.
Recommended age: 14+ years
5. Intellectual Property Notice
Last updated: 04.08.2026
Trademarks
Certain products may reference:
- Spacecraft
- Rockets
- Aircraft
- Vehicles
- Fictional universes
- Movie and television designs
All trademarks and intellectual property rights remain the property of their respective owners.
No Affiliation
Unless explicitly stated, Military Space Systems is not affiliated with:
- Space agencies
- Aerospace manufacturers
- Defence companies
- Film studios
- Entertainment companies
Fan-Made and Inspired Products
Where applicable, products inspired by fictional or historical subjects are created for:
- Collector markets
- Hobby use
- Display purposes
6. Product Assembly & Modification Disclaimer
Some products may require:
- Assembly
- Painting
- Finishing
- Minor adjustments
Customers acknowledge that:
- Final appearance may vary.
- Assembly requires care and suitable tools.
- Incorrect assembly may damage components.
We are not responsible for damage caused by:
- Incorrect assembly
- Modification
- Use outside intended purpose
7. Collector Display Disclaimer
Many products are designed as display collectibles.
Customers should:
- Keep products away from excessive heat
- Avoid moisture exposure
- Handle fragile parts carefully
- Store safely
Long-term appearance may change due to:
- UV exposure
- Environmental conditions
- Ageing materials
8. Responsible Use Statement
Our products are sold only for lawful civilian purposes.
Customers must not:
- Misrepresent replicas as genuine equipment
- Use products for unlawful activities
- Modify products for unsafe purposes
9. Website Copyright Notice
All website content including:
- Images
- Product descriptions
- Graphics
- Logos
- Designs
is protected by copyright.
Unauthorised reproduction or commercial use is prohibited.